Delete your Zytbox account

Who we are

This page explains how to delete your account for Zytbox, the time tracking app on the App Store and Google Play. Zytbox is developed and operated by Your Ultimate Workspace by Marco Jucker, Eigerstrasse 2, 3007 Bern, Switzerland.

Delete in the app

You can delete your account yourself at any time:

Open the Zytbox app on your iPhone or Android phone and sign in.
Go to Settings.
Tap Delete account in the Account section.
Confirm. Your account is deleted immediately.

Delete on the web

Request deletion by email

If you can no longer sign in, send an email from the address of your account to hello@yuw.ch with the subject "Delete account". We verify that the request comes from you and delete the account within 30 days.

What is deleted

Deletion is final and cannot be undone. The following is removed:

Your name, email address and profile picture
Your password, Google and Apple sign in links and passkeys
All active sessions on all devices
Your Sign in with Apple tokens, which are revoked at Apple
Your company, including its subscription, if you were its last member

What is kept

Swiss labour law requires employers to keep working time records (Art. 46 ArG and Art. 73 ArGV 1). Time entries, punches and absences you recorded for an employer therefore stay with that company, without your name or email address. The employer must keep them for at least five years (Art. 73 para. 2 ArGV 1). They are deleted when the company deletes them or closes its Zytbox account. Invoices and accounting records are kept for ten years as required by Art. 958f OR. No other personal data is kept.

Company owners

If you are the only owner of a company that still has members, you can either transfer ownership to another member first or close the company together with your account. When a company is closed, its members lose access to it.